A new set of standards were announced by the Minister for Health and Social Services in March 2019 that are aimed to raise and improve the level of service for patients in Wales from their GP practices.
The standards are:
- People receive a prompt response to their contact with a GP practice via telephone.
- Practices have the appropriate telephone systems in place to support the needs of people avoiding the need to call back multiple times and will check that they are handling calls in this way.
- People receive bilingual information on local and emergency services when contacting a practice.
- People are able to access information on how to get help and advice.
- People receive the right care at the right time in a joined up way which is based on their needs.
- People can use a range of options to contact their GP practice.
- People are able to email a practice to request a non-urgent consultation or a call back.
- Practices understand the needs of people within their practice and use this information to anticipate the demand on its service
Below you can find monthly breakdown data:
2025
2024
- Activity Data for January 2024
- Activity Data for February 2024
- Activity Data for March 2024
- Activity data for April 2024
- Activity data for May 2024
- Activity data for June 2024
- Activity data for July 2024
- Activity data for August 2024
- Activity data for September 2024
- Activity data for October 2024
- Activity data for November 2024
- Activity Data for December 2024
2023
- Activity Data for December 2023
- Activity Data for November 2023
- Activity Data for October 2023
- Activity Data for September 2023
- Activity Data for August 2023
- Winch Lane Surgery Activity data July 2023
- Winch Lane Surgery Activity data June 2023
- Winch Lane Surgery Activity data May 2023
- Winch Lane Surgery Activity data April 2023
- Winch Lane Surgery Activity Data for March 23
- Winch Lane Surgery Activity data for Feb 23
- Winch Lane Surgery Activity data for January 2023
2022