The surgery is now operating a full telephone triage service. If you have a medical query and would like to speak to a Doctor or Nurse please telephone the surgery on 01437 762333 and you will be added to their telephone list. You will be asked for the details of your query which is very important in order for us to prioritise your query. All queries will be dealt with over the telephone. We also have facilities for video consultations. If the doctor requires to see you in order to treat you then they will provide full instructions of when to attend the surgery and what to do when you attend the surgery. Please do not attend the surgery without speaking to the doctor first.
We are looking to attract an 8th Partner to join our cohesive team, due to gradual expansion of our list size. (more…)
Do you order repeat medication? Do you have access to the internet? You are now able to order your repeat medication online. If you have already registered click on the button below to order your next prescription. (more…)
We have designed this website for existing patients and those who are thinking of registering with us. It tells you about our services, how to access them and provides some general information about the Practice.
Our phone lines are manned from 8.00 am Monday to Friday.
Main Surgery: 01437 – 762333 (Mon-Fri 8.00am – 6.30pm)
Prescriptions: 01437 – 768905 (Mon-Fri 8.00am – 1.00pm)
Health Visitors: 01437 – 767456 / 764181
District Nurses: 01437 – 783726
Winch Lane Surgery is the first Practice in Wales to achieve the Quality Practice Award from the Royal College of General Practitioners.
The purpose-built surgery was opened in August 1991. Its facilites includes a pleasant open-plan waiting room with a children’s play area, attractive consulting rooms, a Practice Nurse treatment suite equipped for minor surgery, and good access and toilet facilities for the disabled. The car park has ample spaces for patients.
The doctors operate a “personal list” system which means that whenever possible, you will be seen by your own doctor unless he or she is away on holiday, study leave etc.
We are always trying to improve the services that we offer. If you have any ideas or comments which you think might be helpful, please do not hesitate to get in touch with me.