Winch Lane Surgery

01437 762333

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Patients have a right to inspect or receive copies of their medical records, through a ‘Subject Access Request’. Please contact the surgery to access the request form. This includes a ... [continue] Access to medical records

Carers

Do you voluntarily look after someone who is ill, frail, disabled or mentally ill? If so, you are are a Carer and we would like to support you. We are ... [continue] Carers

Confidentiality and computers

All our staff respect and observe strict rules of confidentiality relating to patient records. A private room is available if you wish to speak to any member of staff in ... [continue] Confidentiality and computers

How to register

Generally, we will only accept new patients living within the Practice catchment area.  Please ask at Reception if you are unsure whether your address is within our area. We will not ... [continue] How to register

Practice boundary

Please ask at Reception if you are unsure whether your address is within our area. Winch Lane Boundary (2)

Suggestions and complaints

If you have any suggestions to improve our services, please use the “Suggestion Box”, or speak to any of our Doctors, Practice Nurses, Receptionists or Practice Manager who will be ... [continue] Suggestions and complaints

Updating your details

Please let us know if your personal details change.  If you move outside the Practice boundary area, you should register with another more local Doctor.

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We aim to treat our patients courteously at all times and would expect our patients to treat our staff in the same way. In line with the rest of the ... [continue] Violent or abusive behaviour